Operational Excellence

At Sasken, ‘Operational Excellence’ is achieving industry leading benchmarks across quality, time and cost dimensions for all functions and achieving  continuous improvement in each of these dimensions

A Culture of Quality

Quality drives everything that we do – from technology to processes to human resource practices. Backed by ISO 9001 and TL9000 certification, Sasken constantly seeks to raise the bar on quality by introducing novel concepts and stringent controls. Our commitment to environment and information security is highlighted by our ISO 14001 and ISO 27001 certifications.

Sasken Management System (SMS) provides a policy and process framework that enables common way of working, best practices sharing, reuse and continuous improvement in all areas of our work. A team of relevant experts in each area formulate and continuously improve our processes and enable us to deliver quality results in all areas.
Our deliverables are assessed for quality through a proprietary

Sasken Quality Index (SQI) We recognize the importance of Project Management in successfully delivering to our customers and have our internal Project Management Office (PMO) focused on successful execution of projects/programs and Sasken Project Management Academy focused on providing learning opportunities for our project managers.

KenLinQ is a system that enables engagement with our stakeholders. Customer Satisfaction surveys other feedback mechanisms are part of this.

Our Quality Policy

Achieve excellence through commitment and innovation surpassing the expectations of our customers. In this endeavor, we shall

• Set up and implement world class systems and processes
• Sensitize and raise our quality consciousness
• Continuously strive for improvements to make quality a way of life

Meet all applicable environmental, health and safety standards and demonstrate corporate citizenship on an ongoing basis