At Sasken, ‘Operational Excellence’ is achieving industry leading benchmarks across quality, time and cost dimensions for all functions and achieving continuous improvement in each of these dimensions
Quality drives everything that we do – from technology to processes to human resource practices. Backed by ISO 9001 and TL9000 certification, Sasken constantly seeks to raise the bar on quality by introducing novel concepts and stringent controls. Our commitment to environment and information security is highlighted by our ISO 14001 and ISO 27001 certifications.
Sasken Management System (SMS) provides a policy and process framework that enables common way of working, best practices sharing, reuse and continuous improvement in all areas of our work. A team of relevant experts in each area formulate and continuously improve our processes and enable us to deliver quality results in all areas.
Our deliverables are assessed for quality through a proprietary
Sasken Quality Index (SQI) We recognize the importance of Project Management in successfully delivering to our customers and have our internal Project Management Office (PMO) focused on successful execution of projects/programs and Sasken Project Management Academy focused on providing learning opportunities for our project managers.
KenLinQ is a system that enables engagement with our stakeholders. Customer Satisfaction surveys other feedback mechanisms are part of this.
Sasken Management along with all Sasians is committed to define, implement and continuously improve quality, information security and environment management systems spanning products and services
Sasken’s Quality philosophy stems from its Vision: “To be a global leader in R&D services by being the partner of choice for customers through superior offerings and operational excellence while being the employer of choice” To uphold the highest levels of Customer Centricity and ensuring that customers stay competitive at all times, Sasken has established the following tenets:
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