Preferred Partner for customer’s Modem Sustenance and Customer Engineering

Success Stories

Preferred Partner for customer’s Modem Sustenance and Customer Engineering
Customer:
Tier-1 North American Semiconductor Vendor

Scope:

  • Sustenance and customer engineering of 2G/3G/4G modems across layers (L1–L4)
  • Platforms: Cellular and M2M modems

Solution:

Sasken has been associated with the customer for 15+ years with over 30 projects delivered in North America, Europe, and APAC. In this particular engagement, Sasken was involved in:

  • Full sustenance and customer engineering ownership of Protocol stack modules, RF driver modules & firmware modules
    • AS, NAS, L1, UTA
    • 2G/3G/4G & CDMA
    • Screening and Bug Fixing for all generation platforms
  • New product development and feature enhancements

Impact:

  • Successfully delivered many projects in ownership mode and put together a 24x7 support team in order to help the customer meet the OEM’s aggressive timelines.
  • As a result of the above and based on the performance of various prior engagements, the customer made Sasken their ‘Preferred Supplier’.

Development & Testing of vRAN for 4G and 5G

Customer:US-based Network Equipment Manufacturer

Demonstrating Value through Integrated Managed Services

Customer:Global Telecom Network Monitoring Probe OEM

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