Preferred Partner for customer’s Modem Sustenance and Customer Engineering

Customer: Tier-1 North American Semiconductor Vendor

Scope:

  • Sustenance and customer engineering of 2G/3G/4G modems across layers (L1–L4)
  • Platforms: Cellular and M2M modems

Solution:

Sasken has been associated with the customer for 15+ years with over 30 projects delivered in North America, Europe, and APAC. In this particular engagement, Sasken was involved in:

  • Full sustenance and customer engineering ownership of Protocol stack modules, RF driver modules & firmware modules
    • AS, NAS, L1, UTA
    • 2G/3G/4G & CDMA
    • Screening and Bug Fixing for all generation platforms
  • New product development and feature enhancements

Impact:

  • Successfully delivered many projects in ownership mode and put together a 24x7 support team in order to help the customer meet the OEM’s aggressive timelines.
  • As a result of the above and based on the performance of various prior engagements, the customer made Sasken their ‘Preferred Supplier’.
Preferred Partner for customer’s Modem Sustenance and Customer Engineering

Customer: Leading South Korean Device Manufacturer

Customer: US-based Network Equipment Manufacturer

Customer:Leading European Transportation technology provider